World Eleven Arcade
Support
Find help for CPU matches, online play, controls, and tournament progress in the World Eleven Arcade iPhone app.
Contact Support
For bug reports, gameplay questions, connection problems, or feature requests, email tkawasejapan@gmail.com or open a support request in the World Eleven Arcade issue tracker.
Open a Support RequestWhat to include
- Your iPhone model and iOS version
- The World Eleven Arcade app version
- Whether you were playing a CPU or online match
- Steps that reproduce the problem
Protect your privacy
Support requests are public. Do not include passphrases, account credentials, personal information, or other private data.
Frequently Asked Questions
How do I start an online match?
Both players select Online Match and enter the same passphrase. The first player creates the room automatically, and the second player joins it.
Why can’t I connect to an online match?
Confirm that both players have an internet connection, are using the latest app version, and entered exactly the same passphrase. Then leave the room and try again.
How do the match controls work?
Use the on-screen directional control to move and aim. Tap the action button to pass or tackle, and hold it to shoot or play a long pass.